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Book An Appointment

Just here to get your e-bike serviced? Here's what you need to know.

  • We work on all Riese & Müller bikes and all bikes purchased at Dandelion. Nothing else.
  • All work must be scheduled.
  • We reserve time each day for small jobs like flat fixes and brake pad replacement. If this is what you need, call or email the service department for availability and pricing.
  • We offer one tune-up called a Comprehensive Service that can be booked using the button below.
  • You book an appointment for a drop-off time. Our turn-around time is typically 24 hours.

Bosch e-bike in a mechanic's workstand
Bosch e-bike in a mechanic's workstand

E-Bike Assembly

get it right the first time around

When you purchase an e-bike from us, it is assembled by our service department just for you. For a skilled mechanic with the right tools, this takes about 90 minutes to complete. This comes as a surprise to many customers. Most e-bike advertising includes the false promise of an e-bike delivered to your door that is assembled at the factory and requires only a few final adjustments. This is not the case for 99% of the industry.

Most e-bikes are loosely assembled at the factory. Fresh out of the box, they requires brake alignment, wheel truing, derailleur alignment, shifter adjustment, a check on all critical bolts for thread-prep and correct torque, a vigorous test ride, and some final adjustments. Let our team of professionals get it right for you the first time around.

Comprehensive Service

$180 / two hour minimum

We recommend this service every 1250 miles or annually. The goal is to return your e-bike to “like new” shape as much as possible. It includes

  • Cleaning and inspection of frame, fork, and wheels
  • Cleaning, lubrication, and tuning of suspension
  • Adjusting hubs, truing wheels, and inspection of tires
  • Cleaning and lubrication of drivetrain components
  • Realigning derailleur hanger and adjustment of mechanical shifting
  • Adjustment of brakes and bedding of new pads and rotors
  • Adjustment of headset(s)
  • Checking the torque of all bolts
  • Updating firmware and setting next service interval
  • Two test rides by experienced mechanics to ensure service work meets our performance and safety standards
There are additional labor costs for
  • Replacement/installation of parts and accessories
  • Electrical debugging
  • Brake bleeds
  • Suspension service
  • Rohloff/Pinion oil changes
When combined with a full-service appointment, services like chain and brake-pad replacement are discounted. We'll follow-up with a rough quote for labor after you schedule an appointment. After inspecting the bike, we will provide you with a detailed quote.

Bosch e-bike in a mechanic's workstand
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408 18th Ave South
Seattle, WA 98144

Winter Hours

Tues-Sat 10am-6pm