service

we'll keep you rolling

Aug. 2020 Update: Due to high volume, we are currently servicing only bikes purchased at Dandelion. Thank you for your patience and understanding.

We service bikes from these manufacturers

  • Benno
  • Gazelle
  • Larry vs Harry
  • Moustache
  • Riese & Müller
  • Tout Terrain

We are not equipped to work on bikes with hub motors, retrofit mid-drive electric motors, or hydraulic rim brakes. Labor is priced at $90/hr for bikes purchased at Dandelion and $135/hr for bikes purchased elswhere. Prices stated below are at the rate of $90/hr.

Comprehensive Service    $135-$235 depending on the bike make and model

We recommend a Comprehensive Service every 1250 miles or annually. With this service, we return the bike to “as new” shape as possible. It includes: 

  • Cleaning and inspection of frame, fork and wheels
  • Cleaning, lubrication and tuning of suspension
  • Adjusting hubs, truing wheels, and inspection of tires
  • Cleaning and lubrication of drivetrain components
  • Realigning derailleur hanger and adjustment of mechanical shifting
  • Adjustment of brakes and bedding of new pads & rotors
  • Adjustment of headset(s)
  • Checking the torque of all bolts
  • Updating firmware and setting next service interval
  • Two test rides by experienced mechanics to ensure service work meets our performance and safety standards

There are additional labor costs for 

  • Replacement/installation of parts & accessories
  • Electrical debugging
  • Brake bleeds
  • Suspension service
  • Rohloff/Pinion oil changes

When combined with a comprehensive service appointment, services like chain and brake-pad replacement are discounted. We'll follow-up with a rough quote for labor after you schedule an appointment. After inspecting the bike, we will provide you with a detailed quote. 

À La Carte Service

We offer à la carte service for jobs like chain replacement, brake pad replacement, wheel truing, etc. After you schedule an appointment, we'll get back to you with a quote.